In 2013, Welch Comer worked with the City of Colville to develop the Hawthorne Avenue Strategic Plan. The Strategic Plan process included public involvement, utility coordination, conceptual designs of the roadway and underground utilities, estimated costs, and a strategy for funding. This plan was the catalyst for Hawthorne Avenue obtaining funding. The plan recommended two strategies unfamiliar to many within the City - a Road Diet and a Complete Streets design. Coordination and education of both City leaders and the public was needed for them to see the overall functional, safety, and quality of life benefits of removing on-street parking, reducing travel lane widths, and expanding pedestrian and bicycle facilities. In 2013, the City decided to use WSDOT-administered STP funds for Hawthorne design and construction and this was constructed in 2015. Now that the first phase is complete, the City has received overwhelmingly positive feedback. Moving forward, the City will be confident in designing roadways that utilize Road Diets, Complete Streets, and low maintenance landscaping principles.